Q: How can I book an individual student?
A: Visit our website www.kkcljuniors.com and complete the application form. You will receive a confirmation email saying that your application has been received. A member of our sales team will issue you with an invoice and confirmation letter via email.
Q: How can I book a group?
A: Our programme can be tailored to meet your group’s requirements. For more information, please contact the school and ask to speak to one of our sales staff for a quotation. Below are some example programmes we have offered to our partner institutions:
PET Exam practice; Winter School for Chinese groups; British Cultural Experience; Drama-focused English and West End musicals; Family bookings for young learners and parents.
Q: What should students bring with them?
A: We send a pre-departure pack to all students once the booking is confirmed, containing information about everything they will need for their trip. If you want to give a student pocket money, we would suggest a maximum of £50 per week, in case students wish to pay for any optional trips or activities as well as for personal shopping.
Q: What happens when I book airport transfer with KKCL?
A: A dedicated KKCL representative with a bright orange KKCL t-shirt will be present at Heathrow, Stansted, Luton and Gatwick Airport on the designated arrival days (usually on Sundays) between 9.00am and 5.30pm. Individuals or small groups (5 students or less) who arrive outside of these times will be picked up by a taxi driver arranged by KKCL.
At the end of the stay, KKCL will arrange a coach or taxi to transfer the students to the airport. Any student without accompanying adults or group leaders will be accompanied by KKCL staff and given help to go through the airport check-in process.
Large groups will always be met by a KKCL representative at the airport and then taken by coach to the school.
Q: Is there a place where students can store valuables?
A: Yes. We have safety lockers on site. We can safely store documents, pocket money and any valuables on the school premises on request.
Q: How do I contact a student at the school?
A: The pre-departure pack (see above) gives you the contact details of the school, the emergency phone number and information about the best time to contact students while they are with us. Staff can help students to contact you once they have arrived.
Q: Can I visit a student while they are in the school?
A: We are very happy to have parents or relatives visit the school, as long as you contact us in advance to arrange this.
Q: Can a student leave the school for a short time if they have permission from parents? For example, to visit a relative or a family friend who lives nearby?
A: It is permissible to have a parent or relative take a student out of the school for a short time, as long as they have contacted the school in advance to arrange this.
Parents or relatives who accompany the student away from the school will be asked to sign an absentee form, to leave their passport with the school office and to provide a contact number in case of emergency.
Q: What will happen during the first day at the school?
A: On arrival at the school, students are greeted by a senior member of staff who will be able to answer any immediate questions. Students then receive a tour of the school and full induction covering the school’s facilities, emergency procedures and welfare provision. Students are told who to contact if they encounter any problems or need any help and how to go about making suggestions or complaints. As part of the induction, students are given an ID card and workbook with a 24-hour emergency contact number.
Q: Is it possible for the school to cater for special dietary requirements?
A: Yes, we can cater for different dietary requirements, as long as we are told in advance at the time of booking (see the booking form for details).
Q: What if a student has a medical condition that requires special arrangements?
A: You are asked to provide information about any medical conditions on the booking form. This information will be acknowledged by our team during the student’s stay. Please note we are not allowed to provide any specialised or prescription medication. All students are asked to bring such medication with them.
If a student loses their medication, our duty staff will help with the process of acquiring replacements. Please be aware that medical treatment in the UK could incur a cost payable by the student. The National Health Service (NHS) only provides free medical care to EU students and certain other countries and does not cover dental treatment, glasses or prescriptions. The college will only send students for treatment in emergency situations. Non-urgent treatment should be carried out in the student’s home country.
Q: Do I need to purchase travel insurance?
A: We provide student travel insurance at no extra cost. The insurance policy covers cancellation and curtailment, course fees, medical expenses, personal belongings and money, as well as personal liability. If you wish to make a claim from the insurance company, KKCL will provide the student with a claim form which needs to be filled in and submitted to the insurance company directly either by the student or by a parent/guardian.
Q: Is it possible to choose a homestay?
A: We always do our best to match your needs and requests but it is not possible for parents or students to choose a homestay themselves.
Q: Does my child need a visa to study at the school?
A: This depends on your nationality. For the latest visa information please contact the British Embassy in your home country or check:
If the student does require a visa then you should apply to the summer school as early as possible to secure their place and ensure they can apply for and receive their visa in time for the start of the programme.
We will provide students with a visa letter that can be used to support their visa application. The letter includes all the necessary information for a visa application as required by the UK Home Office and cannot be amended to suit individual requests.
We can post visa letters out via regular mail or by courier at an additional charge.
Q: I have another question!
A: If you have any further questions, please contact us at: